Returns and exchanges made easy.

We offer free, easy returns on unworn, unwashed merchandise with attached tags within 30 days from the date your order is delivered.*

Need a different size? Simply return your item and place a new order with your correct size.

Let’s handle it in store.

We’d love for you to swing by one of our retail stores with your return or exchange. To find a location near you, click the button below.

Or, start your return or exchange online.

Make sure you have your order number handy. Just a few quick steps and you can choose the best return method for you.

If your item is ineligible for return, you can resell your Rothy’s on Poshmark—because every style deserves a home. 

Any other questions?

We’re here to help. You can contact us Monday to Friday, from 5am to 9pm PT. And Saturday & Sunday, from 5am to 6pm PT.